Support
TimTim is a small project, and a real person reads every message.
We usually reply within two working days.
Common questions
How do I invite my partner?
Open TimTim and use the invite button on the home screen. It creates a link you can send to your partner in any messaging app. When they open it and sign up, your accounts are linked.
Does my partner see everything I write?
No. What you write when you vent stays private unless you choose to send it. Your answers to the weekly check-in and the question of the day are shared with your partner, along with the shared summary.
Do we both need the app?
TimTim works best with both of you, because most of it is about doing small things together. You can still write things down for yourself while you wait for your partner to join.
How do I delete my account and my data?
Email hello@timtimapp.com from the address you signed up with, and we'll delete your account and everything you've written within 30 days. More detail is in our privacy policy.
Is TimTim a replacement for couples therapy?
No. TimTim is a tool for everyday connection. It isn't therapy, medical advice or a crisis service. If things feel stuck, a qualified couples therapist can help in ways an app can't.
If you don't feel safe
If you or your child is in immediate danger, call your local emergency number. Free, confidential help is also available:
- United Kingdom: emergency 999. National Domestic Abuse Helpline: 0808 2000 247 (24 hours a day).
- United States: emergency 911. National Domestic Violence Hotline: 1-800-799-7233 (24/7, or text START to 88788).